Terms of service

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Last Updated: 6th July 2026

Overview

Welcome to Little Trade Co.

The terms "we", "us" and "our" refer to Little Trade Co. We operate this website and online store, offering a carefully curated collection of products from local makers, artists and small businesses across Australia.

By accessing our website, browsing our products or purchasing from us, you agree to be bound by these Terms of Service together with our Privacy Policy, Shipping & Collection Policy and Refund Policy.

If you do not agree with these Terms, please do not access or use our website.

1. Eligibility and Accounts

By using this website, you confirm that:

  • You are at least 18 years of age or otherwise have legal capacity to enter into a binding agreement.
  • Any information you provide is accurate, up to date and complete.
  • You are responsible for maintaining the security of any account credentials associated with your use of the website.

You are responsible for all activity that occurs under your account.

2. Products

Little Trade Co works with a range of independent makers, artists and small businesses.

While we take reasonable care to ensure product descriptions, images and information are accurate:

  • Colours may appear differently depending on your screen or device settings.
  • Handmade, artisan and small-batch products may vary slightly in colour, texture, finish, dimensions or packaging.
  • These natural variations do not constitute faults or defects.

Product availability is subject to stock levels and may change without notice.

We reserve the right to modify, discontinue or limit the availability of products at any time.

3. Orders

When you place an order, you are making an offer to purchase products from Little Trade Co.

Orders are not considered accepted until payment has been received and we have confirmed the order.

We reserve the right to decline, cancel or limit any order where we reasonably believe:

  • Product information was incorrect.
  • A product is unavailable.
  • An error has occurred in pricing.
  • Fraudulent or suspicious activity is suspected.

If an order cannot be fulfilled, we will contact you and provide an appropriate refund where required.

4. Pricing and Payments

All prices displayed on our website are in Australian Dollars (AUD).

Prices may change without notice.

Shipping charges, taxes and other applicable fees will be displayed during checkout.

By placing an order, you confirm that:

  • You are authorised to use the payment method provided.
  • All payment information supplied is accurate.
  • You agree to pay all applicable charges associated with your order.

5. Shipping and Collection

Shipping and collection options are governed by our Shipping & Collection Policy.

We currently offer:

  • Australia-wide flat-rate shipping on eligible products.
  • Free collection from selected pickup locations.
  • Collection-only products where shipping is not available.

Delivery timeframes are estimates only and cannot be guaranteed.

We are not responsible for delays caused by:

  • Australia Post
  • Courier services
  • Extreme weather events
  • Public holidays
  • Circumstances outside our reasonable control

Customers are responsible for providing accurate delivery information.

6. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Product descriptions
  • Graphics
  • Branding

is owned by Little Trade Co, our makers, licensors or content providers and is protected under Australian intellectual property laws.

Content may not be copied, reproduced, distributed or used without prior written permission.

7. Third-Party Services and Links

This website may contain links to third-party websites or services.

We do not control or endorse third-party websites and are not responsible for their content, security, privacy practices or availability.

Accessing third-party websites is at your own risk.

8. Shopify Platform

Our online store is powered by Shopify.

While Shopify provides the technology platform that supports our store, all purchases are made directly with Little Trade Co.

Any questions regarding products, orders, shipping, refunds or customer service should be directed to Little Trade Co.

9. Privacy

Your use of this website is subject to our Privacy Policy.

By using our website, you acknowledge that information may be collected, stored and processed by Little Trade Co and Shopify in accordance with applicable privacy laws and our Privacy Policy.

10. Feedback and Reviews

If you submit reviews, comments, suggestions or other feedback, you grant Little Trade Co permission to use, reproduce and publish that content for promotional, marketing and operational purposes.

You confirm that any feedback you submit:

  • Is your own.
  • Does not infringe another person's rights.
  • Does not contain unlawful, offensive or misleading content.

We reserve the right to remove content at our discretion.

11. Prohibited Use

You agree not to use our website:

  • For unlawful purposes.
  • To commit fraud.
  • To interfere with website security.
  • To distribute malware or harmful code.
  • To scrape, harvest or extract data from the website.
  • To infringe intellectual property rights.
  • To impersonate another person.

We reserve the right to suspend or terminate access where misuse is identified.

12. Disclaimer

To the extent permitted by law, Little Trade Co makes no guarantees that:

  • The website will always be uninterrupted or error-free.
  • Information on the site is always complete, accurate or current.
  • Products will meet every individual expectation.

Nothing in these Terms excludes or limits rights available under Australian Consumer Law.

13. Limitation of Liability

To the maximum extent permitted by law, Little Trade Co shall not be liable for indirect, incidental or consequential losses arising from:

  • Use of the website.
  • Delays in delivery.
  • Website interruptions.
  • Product availability issues.
  • Third-party services.

Where liability cannot be excluded under Australian law, our liability will be limited to the remedies available under Australian Consumer Law.

14. Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia.

Any dispute arising from these Terms or your use of the website will be subject to the jurisdiction of the courts of New South Wales.

15. Changes to These Terms

We may update these Terms of Service from time to time.

The most current version will always be available on this website.

Continued use of our website following any updates constitutes acceptance of those changes.

16. Contact Us

Questions regarding these Terms of Service can be directed to:

Little Trade Co
Email: hello@littletradeco.com.au

ABN: 84 178 435 815

Shop 8 Federation Square

18 O'Hanlon Place

Nicholls ACT, Australia